Terry Telford Communications Inc. values the privacy and security of the information that you share with us through www.theguerrillaguys.com (the “Web Site”). It is important that you understand how we use, and maintain your information. This Privacy Statement explains our online information practices, and the ways you may contact us.

We may change this Privacy Statement from time to time. Changes to this Privacy Statement are effective upon posting. Please check back periodically for updates.

This Privacy Statement applies only to the practices of Terry Telford Communications Inc. and its employees.

Collection of Personal Information or Prospect Information

Terry Telford Communications Inc. may collect Personal Information from you, but only if you provide it to us voluntarily. We also collect Personal Information that you provide to our suppliers, which they pass on to us so that we can fulfill your order.

Children

Terry Telford Communications Inc. does not sell products for purchase by children. We do not knowingly collect, maintain, or use Personal Information from children under age 13. If you are under age 13, do not share personal information with us.

Use of Personal Information

Terry Telford Communications Inc. may use Personal Information for purposes that include order fulfillment and administration, accounting, billing and system management.

Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. Only Terry Telford Communications Inc. will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily opt-out of Terry Telford Communications Inc.'s marketing list or update your information by notifying us.

Business Transfers

As we continue to develop our business, we might buy or sell business units. In these transactions, Personal Information is often transferred, but it remains subject to the promises made in any pre-existing Privacy Statement, unless an individual consents otherwise.

Protection of Terry Telford Communications Inc. and Others

We may use or disclose Personal Information or Prospect Information without your consent in certain circumstances:

If we are required by law or by an order or requirement of a court, administrative agency, or other government entity, or by court rules concerning the production of records. When we are required or permitted to disclose information without consent, we will not disclose more information than is necessary to fulfill the disclosure purpose.

Consent

We will obtain your consent to the collection, use, and disclosure of that information as described in this Privacy Statement. If you do not consent to our collection, use, or disclosure of your Personal Information as described in this Privacy Statement, then do not share Personal Information with us. However, we are unable to offer some services, like product shipments, consulting and workshops.

You may withdraw your consent at any time. To withdraw your consent, simply tell us of the Personal Information that you no longer wish us to collect or use. or disclose through the Contact Information listed below. However, we are unable to offer some services, like product shipments, consulting and workshops.

There are limited situations in which applicable laws require or allow us to collect, use, or disclose Personal Information without your consent or after you withdraw your consent. We describe these situations under “Protection of Terry Telford Communications Inc. and Others” in the section on Use of Personal Information or Prospect Information in this Privacy Statement.

Retention and Access

We will take reasonable steps to keep Personal Information accurate, complete, current, and relevant to its intended use. We keep Personal Information only as long as we need it for the reasons it was collected. When Personal Information is no longer required for our purposes, we have procedures to destroy, delete, or erase it.

Any information that Terry Telford Communications Inc. collects from visitors to this Web Site will be used, stored, or processed, in whole or in part, in the United States and Canada.

At your request, we will provide you with reasonable access to your Personal Information, so that you can review what we have stored and, if you choose, request corrections to it. You may request access by writing to us at the address listed in the Contact Information below. After you request access, we will provide the Personal Information that you request as soon as practically possible and generally no later than thirty days following the request. If you wish to correct your Personal Information, please send us a written explanation of the particular information that you believe should be corrected. Where information will not or cannot be disclosed, we will tell you the reasons for non-disclosure.

Links to Other Web Sites

When you click on a link on this Web Site that takes you to a web site operated by another company, you will be subject to that company’s web site privacy policies.

Contact Information

In the event of questions about access to your Personal Information or this Privacy Statement, contact us at:

Terry Telford Communications Inc.
PO Box 22111
Trenton Centre RPO
Trenton, Ontario
K8V 6S3
Canada

(613) 242-1707, Monday-Friday, 10:00 AM to 2:00 PM (Eastern Standard Time)

Effective Date

This Privacy Statement is effective as of January 28, 2008.

REFUND AND RETURN POLICY

Refunds are granted up to 60 days from the date of purchase on products such as books or downloadables. Tangible products must be returned in new condition.

Refunds on consulting and workshops are granted before the event, not after.